Associate Circle Head For Noida Locations
Job Description
About company
We are a Insurance Company Limited is a joint venture between HDFC Ltd., one of India’s leading housing finance institution and Standard Life Aberdeen, a global investment company. As on March 31, 2019 the Company had 38 individual and 11 group products in its portfolio, along with 8 optional rider benefits, catering to a diverse range of customer needs. It continues to benefit from its presence across the country with 412 branches and additional distribution touchpoints through several partnerships.
The partnerships comprise 265 bancassurance partners including NBFCs (Non-Banking Financial Companies), MFIs (Micro Finance Institutions), SFBs (Small Finance Banks), etc. and 39 partnerships within non-traditional ecosystems. The Company is also strengthened by a strong base of financial consultants. In Fiscal 2012, The Company established a wholly-owned subsidiary, to operate its pension fund business under the National Pension Scheme (NPS). And in Fiscal 2016, the Company established its first international wholly-owned subsidiary in the UAE.
Vision: One of the most successful and admired life insurance company, which means that we are the one of the most trusted company, the easiest to deal with, offer the best value for money and set the standards in the industry.
Key Responsibilities
- Drive local circle by driving sales production and managing the associated costs
- Ensure the high quality and high persistency of business generated by the local production unit, to support the long-term profitability of the company
- Develop knowledge of local market dynamics to improve productivity of the FLS / BLs (e.g., through targeting specific segments, products and FCs)
- Identify and align non-sales resources in support of the circle’s business goals (e.g., learning and development, operations, human resources, etc) – maximize value from the deployment of these resources within the circle
People Development / Leadership
- Provide leadership to the entire local team by clearly communicating vision and objectives of the organization, and of the local team (including proficiency in English and local language)
- Provide direct support to Early Tenure FLSs to help them develop and improve their own productivity:
- Teach the basic product, sales and recruiting skills on a day-to-day basis in group forums (e.g., daily huddle, team trainings) and individual sessions
- Provide in-the-field support to SDMs by joining them on calls – and providing coaching and feedback based on performance
- Regular sales coaching and mentoring
- Conducting weekly performance reviews, and identifying action steps for improvement
- Identify skills gaps, creating developmental plans, and ensure implementation of developmental plans via trainings and other relevant activities
- Provide direct support to Career FLS to help them achieve business goals and maximize their own productivity by:
- Support and coaching in the field on important sales calls
- Regular sales coaching and mentoring
- Conducting weekly performance reviews, and identifying action steps for improvement
- Identify skills gaps, creating developmental plans, and ensure implementation of developmental plans via trainings and other relevant activities
- Maximize sales productivity of the Circle and achieve required monthly and annual sales targets, while building a healthy agency distribution base , via:
- Provide daily leadership and target orientation to the team
- Motivate team for achieving daily, weekly and monthly goals
- Directly support large client acquisition in a selective manner (e.g., not at the expense of other objectives)
- Monitor and review against plan and take appropriate course corrections
- Ensure Licensing targets are met by Channel Development Managers reporting to them
- Provide day-to-day management required to ensure high agency quality within the team, including:
- Agency discipline (daily huddle attendance and quality, completion of meaningful performance reviews, completion of required SAM calls)
- Sales process (generation of leads, conversion of leads into client calls, conversion of client calls into business)
- FC and BL engagement (recruitment and licensing of new FCs and BLs by the sales managers, visits to and activation of the FCs and BLs)
- Employee success (low attrition rates in the circle
at all levels, completion of monthly sales targets by all team members)
Skill & Experience
- Domain Knowledge
- Customer Orientation
- Business Perspective / Strategic Thinking
- Leadership
- Creativity & Innovation
- Execution
- Influencing
- Decision Making
- Drive
- Collaboration
- Relationship Building
| Reporting To | Circle Head | ||
| Job Specification | Parameters | Desired | Minimum |
| Age | Preferably (26 – 32 )years | ||
| Education | MBA – Preferably in Mktg/Finance | Graduate (Any stream) | |
| Years of Experience | Preferably ( 6 – 12 )years | ||
| Type of Experience | Retail / Distribution Sales in Financial Industry, Leadership role | Sales and People Management, Target oriented roles | |
